Candidate Requirements Candidates must have: Proficiency in English and Swahili A college or university degree with a specialization in computer science or a related discipline At least 2 years of experience providing direct Information Management and Technology support and coaching to users by: E-mail Video/telephone conference Microsoft Remote Assistance In-person, within a Service Desk environment Experience supporting Microsoft Windows products and devices Experience supporting a Local Area Network (LAN) and its components How to Apply: https://staffing-les.international.gc.ca/en/careers/locally-engaged-information-technology-professional-leitp-dslam-bf5bb763-en