Customer Care Representative at VITALITE Zambia June 2025

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2025-06-19 12:47:30 - Translate -

$200 - $600 / Month

Location

zambia

Tipo

Full Time

Status

Open

Key Responsibilities:

Manage inbound calls in a timely manner with the aim of achieving first call resolution
Make outbound calls using prepared scripts
Identify customer’s needs, clarify information, troubleshoot every issue and provide solutions and/or alternatives
Approve sales for new customers after verifying customer information and confirming their understanding of the product and customer agreement

Key Responsibilities: Manage inbound calls in a timely manner with the aim of achieving first call resolution Make outbound calls using prepared scripts Identify customer’s needs, clarify information, troubleshoot every issue and provide solutions and/or alternatives Approve sales for new customers after verifying customer information and confirming their understanding of the product and customer agreement

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