Key Responsibilities & Time Allocation:
Card Operations (Time spent: 30%)
Ensuring consistently high-quality card operations.
Managing adequate risk mitigation strategies.

Leading the unit, fostering a conducive work environment, and ensuring employee satisfaction.
Ensuring the effective structure and systems for card operations, compliance, and cost containment.
Building strong relationships with cardholders and departments.
Qualification and Experience Requirements:
University degree.

Seven years of experience in card and channel business.

Extensive knowledge in card business areas (Issuing, Acquiring, Credit, Operations, Risk, and Fraud Management).
Full knowledge of Visa Rules, Compliance Regulations, and Visa Claims Resolutions.
Working knowledge of e-channel management.