Qualifications & Skills:

GCE O’Level Certificate
Degree in Hospitality, Food Services, or Business Administration – Preferred, to provide foundational knowledge in hospitality management, customer service, and operations.
Certifications in Training and Development or Train-the-Trainer course, to design and deliver effective training modules
Minimum five (5) years’ experience in the hospitality industry (Experience in Quick Service Restaurants is an added advantage)
With knowledge of operational and compliance standards, including food safety and company policies.
Strong communication and interpersonal skills.
Ability to conduct audits and ensure compliance.
Leadership and team-building abilities.
Candidates who meet the above criteria should send their documents (cover letter, CV, academic and professional qualifications) to zambiarecruitment@zm-simbisa.com no later than Sunday, 20th July 2025.

Only shortlisted candidates will be contacted.