Main Responsibilities:

Support the management in ensuring that all the agreed SLAs with business are met and ensure continued customer satisfaction while reducing risks and maintaining book quality.
Maintain portfolio quality on agreed thresholds by ensuring loans are disbursed in accordance with agreed SLAs and accuracy.
Ensure that the daily logs of disbursement are done as per SLA.
Receive allocated logs of pending applications and ensure disbursement is done in accordance with the credit policy and procedure per product.
Qualifications and Experience:

Bachelor’s degree in Banking, Finance, Commerce, Accounting, Economics, or related fields. Banking operations certification is an added advantage
Banking experience of more than 4 years in Credit Operations preferably in Wholesale operations.