Knowledge, Expertise and Experience
Essential
University degree in a relevant discipline or relevant experience to compensate, post graduate qualifications will be an added advantage
At least 5 Banking / Financial Services experience out of which at least 3 years in branch management with good track record of performance
Business understanding and management experience of Retail / Consumer and Business Segments
Working knowledge of Branch Operations and Controls
Demonstrable experience in Customer Service management including complaint management / resolution
Hands on experience of sales management including leading Direct Sales teams