Responsibilities:
Operations management: Oversee full market operations, set performance targets, manage satellite village rollouts, and generate strategic reports to ensure regional growth.
Stakeholder representation: Act as a key liaison for AzamPesa in the region, managing channel partners, aggregators, and stakeholders to strengthen presence and engagement.

Customer experience: Supervise the ground team to address challenges and enhance customer satisfaction while ensuring effective asset distribution (e.g., biometric machines, signage, posters).
Performance management: Drive team performance through regular daily and monthly reviews with regional sales teams including Aggregators, Wakalas, and Freelancers.
Competitor monitoring: Analyze market trends and competitor activity, delivering insights through structured reporting such as MIT Reports.
Deadline: 25 May 2025