Essential Skills You’ll Bring To The Table

The necessary skills that we require for this role include:

Minimum of 2 years’ experience in a Customer Service/ Contact Centre role
Diploma/Degree is essential
Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
Exceptional attention to detail, ensuring high standards of quality in all outputs
Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations