Main accountabilities and approximate time split

95%

Sales & service:

Opening Current accounts, savings products, packaged loan products, card products, and any other bank product or service assigned for sales, etc.
Undertake customer service initiatives/requirements for face-to-face customers to pre-determined service standards
Opening Current accounts, savings products, packaged loan products, card products etc.
Skills & Competencies

What does the role holder need to be able to do/be good at doing?

Keyboard skills to operate relevant Customer Systems
Basic numeracy for maintaining sales records
Tact and diplomacy
Empathy
Communication skills particularly oral
Presentation skills