KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: Diploma; BSc in Marketing, Business or relevant field is a strong advantage 2+ years of working experience in the relevant field. Proven experience as a customer service or telesales officer Good understanding of office management, sales and marketing principles Demonstrable ability to multi-task and adhere to deadlines Able to react effectively and calmly in emergencies. Able to maintain customer confidentiality. Well-organized with a customer-oriented approach Good knowledge of market research techniques and databases Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools) Exquisite communication and people skills https://watu.applytojob.com/apply/AGx3HWBnaz/Customer-Care-Officer-cc03-DSM