We are looking for a highly motivated and customer-oriented Customer Support Associate to join our team. In this role, you will be responsible for responding to and resolving customer inquiries through various channels, managing customer accounts, reporting and analyzing customer inquiries, assisting with high complexity customer inquiries, and suggesting products to enhance the customer experience. Method of Application Use the link(s) below to apply on company website. https://www.myjobmag.co.ke/apply-now/970490 https://www.myjobmag.co.ke/apply-now/970491

Responsibilities : Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests.